ERJH - Survey Results


Welcome to
ERJH
.com
Easier Recruiting and Jobhunting
Survey Results

We initially created the "Easier Recruiting and Jobhunting" Web site to announce our plans for designing a new recruiting/jobhunting system and to solicit candidate opinions regarding job sites and Internet jobhunting. To attract jobseekers, we offered an original, free "eGuide to Successful Jobhunting".

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We were highly successful getting candidates to answer two multiple-choice questions regarding the matching and communications provided by existing job sites. The questions were as follows:

Matching: What letter grade would you assign to how well existing job sites match candidates and jobs?

Communications: What letter grade would you assign to how well existing job sites facilitate communications between candidates and recruiters/hiring managers?

The results are summarized in the tables below where GPA stands for grade point average (with A = 4, B = 3, etc.) and STDV stands for standard deviation.

Matching
Grade Frequency
A 22
B 66
C 185
D 79
F 40
Total 392
GPA   (A=4) 1.875
STDV 0.9934
       
Communications
Grade Frequency
A 21
B 44
C 132
D 130
F 65
Total 392
GPA   (A=4) 1.556
STDV 1.060
       
Sum
Grade Frequency
A 43
B 110
C 317
D 209
F 105
Total 784
GPA   (A=4) 1.716
STDV 1.039

We can see that the GPA is low in both matching and communications, and particularly low in communications. Clearly there is substantial room for improvement.

We also provided a more thorough Candidate Survey. Far fewer candidates opted to fill out the longer survey, but the results were interesting and we include them here. The first question merely asked people why they are jobhunting, if, indeed, they were. The most frequent response was that their previous job had ended. No additional details were requested.

If you are looking for a position, please indicate the reason you are looking.
  Count
Not currently looking 2
Graduated or expect to graduate 4
Changed countries 0
Want to find a better job 4
Previous job has ended 15


The next group of questions related to the degree to which candidates felt they were well understood and evaluated. Overall, the candidates were not satisfied.

  Very well indeed Reasonably well Not well at all
How well do you feel employers and agencies consider
you for the totality of positions they have available?
0 10 15
How well do you feel employers and agencies understand the totality of your job skills? 1 8 17
How well do you feel employers and agencies consider what you can do, as opposed to just what you have done on previous jobs? 2 7 15
How well do you feel human resources departments make hiring managers available to candidates? 1 10 14
Total 4 35 61


The next question demonstrates that candidates spend a lot of time evaluating job descriptions that turn out not to be suitable for their background.

  Less than 10% 10 to 24% 25 to 49% 50% or more
What percentage of your jobhunting time do you spend evaluating job descriptions which turn out to be not suitable for your professional background? 0 5 8 11


In the next question, candidates assigned an average letter grade from A to F to the Internet facilities that they have used in their job searches. The grade point average (GPA) was computed with A = 4, B = 3, etc., and the result was 1.619.

    A    B    C    D    F    GPA  
What average letter grade would you assign to the jobbank,
resume distribution and other recruiting facilities that
you have used as a candidate?
1 2 10 4 4 1.619


Next, candidates were asked to list the facilities and/or strategies that they use most in their job search. The Internet-related choices received high ratings.

Please indicate the kinds of facilities and/or strategies you have used most
frequently in your jobhunting efforts. Please check at most five.
  Count
An Internet jobbank 20
Job postings on an employer's Web site. 20
An employer's recruiting system 14
A resume distribution service 7
A recruiting/placement agency 11
Newspaper job postings 16
Physical job boards 4
Networking 10
Cold calling (not in response to a posting) 5


Now we come to one of the most important sections of the survey. Candidates were asked to rate a number of features (all planned for the JobBank system) with regards to their current availability and their desirability. Averages were computed used "Very high" (or "Essential") = 3, "High" = 2, etc.

  Availability Desirability
  Low Moderate High Very High Average Low Moderate High Essential Average
Candidate can login to the system, maintain information about him/herself there and communicate with recruiters and hiring managers. 5 9 5 3 1.273 1 5 9 8 2.043
Skills matching between candidate and jobs based on skill levels and an unlimited number of skills. When a candidate adds more skills, he/she matches more jobs. 4 11 5 3 1.304 2 8 5 8 1.826
Automatic matching based on requirements such as type of position (full-time, part-time, consulting), consulting duration, salary range, sponsorship and geographical location. 5 10 6 2 1.217 2 7 10 5 1.75
Candidate can send automatically generated email to employers and agencies regarding job orders. 6 9 5 1 1.048 4 8 6 3 1.381
Candidate can receive automatic notification via email of new jobs having a good skills match with the candidate. 2 10 8 2 1.455 1 9 6 8 1.875
Candidate can have anonymity and hide references until he/she gets to know an employer or agency. 6 12 2 2 1.000 3 9 5 6 1.609
Candidate can receive email messages in batches at specific time intervals or request all waiting messages at any given time. 7 6 7 0 1.000 3 9 8 1 1.333
Candidate can perform "What-if" searches that are not used to contact employers/agencies and these searches can use fictitious skills information and/or requirements. E.g. this could be used to see what jobs the candidate could qualify for with some additional training. 13 5 2 0 0.450 3 7 7 4 1.571
Candidate can enter information about him/herself on one system and then import that information into other systems. 10 5 3 1 0.737 2 7 6 4 1.632
Uniform user interface across many employment-related Web sites. 10 5 3 1 0.737 3 6 8 3 1.550


In all 10 cases, the desirability average exceeded the availability. In most case, the difference exceeded .5 and, in one case, it exceeded 1.0. Candidates rated the availability of "What-If" searches very low, and this might have been caused by a misunderstanding. The candidates made it clear that they would like to enter information on one system and then be able to import it into other systems. This required the standardization provided by JobBank.

The survey also asked candidates to assign a letter grade to a system having the ten features above. In this case, the GPA was 2.708.

    A     B     C     D     F     GPA  
What letter grade would you assign to an
Internet-based jobbank and recruiting system
having all of the features above?
6 11 3 2 2 2.708


This GPA was more than a full letter grade higher than the GPA for existing systems (above). There are also a number of reasons to believe that, after the JobBank system is implemented, the difference in quality will be even greater:

  1. In the interest of brevity, some features of our proposed system, such as the vendor candidate database, were omitted.

  2. The candidates did not get to see the system that we are proposing so they might have had some difficulty imaging how it would work to their favor.

  3. The candidates did not see how the system would make it easier for recruiters to find them.

  4. The candidates might not have realized that their skill/requirements profile IS their query when they perform a search. They do not have to develop multiple queries to cover different aspects of their backgrounds nor manipulate queries to make them broader or narrower (to receive a reasonable number of job descriptions in response to their queries).

Finally, we wanted to establish that candidates would be willing to rates their levels of expertise in various skills. (Some sites already do this, but often for just a few skills.) The results showed that candidates were willing to rate their skills, particular if a large number of employers and/or agencies would see their information.

Please select all appropriate conclusions to the following statement:
"I would be willing to rate my skills on a Web site..."
  Count
"that makes my resume and the skills information I provide available
to many employers and/or agencies."
17
"that belongs to a single EMPLOYER." 10
"that belongs to a single recruiting/placement agency." 9


One candidate survey was completed by an investor in the project and two were completed by friends of the investor. Two submitted surveys were omitted: one contained no responses in the features section and another appeared to be duplicate submission.


Copyright 2006 L. Jones